Our Values

Our values reflect our vision, our objectives and beliefs by which we conduct ourselves. They define what is it means to become a team member at MIH

Our Objective

We are committed to providing an opportunity for people to positively impact their communities, to become an employer of choice and to further enhance the reputation of the venues we service.

Our Vision

To positively impact lives, inspire positive change by creating opportunities through teaching, coaching, encouraging, engaging and enabling others to believe in the possibilities, to help others live the lives they would if they only knew how.

Diversity, Inclusion and Belonging

Cultivating a diverse professional culture is a complex and worthy pursuit. Diverse cultures position employees to thrive individually and to bring out the best in each other. Enabling diversity is no token gesture; it’s no rote filling of quotas. It means fostering a singular professional landscape that an array of professionals truly sees as their own. This requires leaders’ sensitivity, awareness and guidance.

Inclusion and belonging make diversity work. “Diversity is having a seat at the table, inclusion is having a voice, and belonging is having that voice be heard.”

Creating an environment where employees understand what it means to be inclusive earns your team members a sense of belonging. “Belonging is when employees truly buy into the notion that they and others are all welcome to bring their full perspectives and their true selves to the table”

With a workforce of over 45 nationalities it goes without saying that diversity and inclusion is a huge part of who we are.

We recognise the value of attracting, engaging and retaining employees with different backgrounds, experience and perspectives. Harnessing these differences, creates more productive and inclusive workplaces, and drives innovation, creativity, problem solving to better serve our customers and communities.

We recognise and respect qualities that are unique to each member of our team including gender, cultural background, age, religion, disability, sexual orientation and gender identity.

We will not tolerate unlawful discrimination, harassment, workplace bullying or victimisation in the workplace. Each and every one of us takes responsibility for fostering diversity and inclusion and treating each other with mutual respect.

What is Diversity?

“Diversity means difference. Different social identities, different ways of problem-solving and different styles of communication.” Harnessing diversity is good for business. “Having diversity on a team means companies can benefit from the multitude of ways their diverse members approach their work and, in turn, relate to diverse clientele”

Cultivating diversity requires a professional culture where all employees can feel comfortable and well-positioned to enact their best work. It demands more leadership than just hiring stand-out employees. It also means providing them the tools and the professional climate they need to thrive.

What is Inclusion?

Leaders need to understand the nuances that steering a diverse team requires of them. It demands their empathy, their openness, their deepest listening; this seeds an inclusive mindset. “Inclusion is spending time understanding those differences and being intentional about creating policies and practices that embrace that diversity. Inclusion is also being willing to listen to diverse perspectives and change the way a company does things.”

Inclusion invites employees to fully engage, knowing that their insights will be respected. “Often people think inclusion is about events or cultural celebrations-food, festivities and fun. That is true but that should be a tactic, not a strategy in and of itself. Inclusion means an organization is intentional about multiple perspectives and paradigms being included in how the actual work gets done.”

Inclusion has to be sincere and meaningful. Employees don’t benefit from events that honor their heritage, for example, if they don’t feel like they’re heard in meetings.

What is Belonging?

When your insights and contributions are valued, you feel a sense of belonging in your gut. A sense of belonging means that people can bring their full selves to work, and not feel like they’re a different person there than at home. It’s not enough to simply include people at the table, but it’s imperative to amplify everyone’s voices, clear barriers and appreciate each other for our unique backgrounds.

“Embracing inclusion can lead to more employees feeling a sense of belonging. This is crucial for employee engagement and creativity. When a company has done the hard work to create professional environments that consist of inclusive practices you can see it. Employees buy-in and are invested in the work they’re doing, because they see themselves in the work.”