Customer Relationship Management (CRM)
Our CRM empowers cleaning execution teams to achieve peak performance in the field and maximize their impact on delivery of service. Our software equips teams with the real-time data and tools they need to take the right action at the right time to have the biggest impact whilst providing accountability and transparency.
The portal also produces KPI reports against targets set and is seen as a very valuable tool, with minimal input required, that enables regular communication for both parties.
Key features include;
- Customer Work requests
- Cleaning requests
- Hazard reports
- Non arrival alarm escalation.
- Maintenance reporting including photo of issue identified.
- Proof of service zones assigned to ensure completion.
- Consumable ordering tailored to the venue
- Time stamped logs, Start and finish shift
- Client raised issue direct to General Manager